The MLC Group announces Dr. Joseph B. Mazzola has joined the firm as Chief Academic Officer.


Press Release:  Charlotte, NC.

Dr. Joseph B. Mazzola brings over 25 years of experience in operations, management science, and strategic planning to The MLC Group.

In addition to advising corporate and non-profit leadership in innovative business strategies, Joe works with MLC’s Higher Education clients – focusing on strategic planning for Colleges and Universities.  He brings an innovative and thoughtful focus to higher education leadership as they navigate a rapidly changing education environment.

In addition to consulting, Joe has a Ph.D in Industrial Administration (Operations Research) from Carnegie Mellon University and has served on the faculties of leading business schools such as the Fuqua School of Business at Duke University, the Kenan-Flagler Business School at UNC Chapel Hill, and the McDonough School of Business at Georgetown University. His teaching and research interests are in the areas of operations management and management science. His research has appeared in leading scholarly journals such as Management Science and Operations Research, and his research has been funded by a number of organizations, including the National Science Foundation. His current research interests include global supply chain security and resource management, operations scheduling, productivity improvement through organization and process learning, and service strategy and innovation.

Joe joined the Belk College faculty in 2008 and served as Dean of the Belk College from 2008 to 2011. He currently serves as the Belk Distinguished Professor of Business at UNC Charlotte Belk School of Business.  At Georgetown, he served as the Senior Associate Dean and the Executive Dean of Faculty in  the McDonough School and also chaired the Graduate Curriculum Committee. As a tenured faculty member in the Fuqua School of Business at Duke University, Joe served as the Area Coordinator for the operations management faculty and also chaired the MBA curriculum committee. Joe was a visiting professor at INSEAD in Fontainebleau, France.

Joe’s teaching experience includes undergraduate, MBA, Executive MBA, Ph.D., and executive education courses. He particularly enjoys teaching an MBA course in service operations management, which has been well received by students at Duke, Georgetown, UNC Chapel Hill, and UNC Charlotte. Joe is co-author of the books Operations Management: Production of Goods and Services, with L. Joseph Thomas and John O. McClain and Fischtale Enterprises, with William A. Fischer.

Joe received a B.S. degree from Stony Brook University. In addition to the Ph.D. degree, he holds an M.A. degree in Mathematics from Wake Forest University. Joe is also an alumnus of the Innovation Institution of the McColl Center for Visual Art in Charlotte as well as of Leadership Charlotte.

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