Technology Firm – Prepare Software Development Company For Sale
A $10 Million Software Developer wanted to position their company and/or main product for sale. The leadership team had been struggling with sales variability, customer service issues, cash flow problems, and breakdowns in internal operations. The client decided they wanted to do a full scale review of the business, understand its potential value, and develop a plan of action to maximize corporate value in preparation for a sale within the next year.
Working with the newly appointed company President, a discovery and diagnostic study was completed to understand how each area of the business was currently functioning. A Vision of how the management team wanted to be able to present the company and its product mix to potential buyers was developed.
The organizational structure of the company was reviewed to determine overlap in management when the company was sold. Critical issues such as sales variability and customer service were reviewed and new processes were developed and implemented to provide consistent sales management and customer service platforms. It was determined that the company could present a more robust product as well as streamline operations (and cut costs) if it merged several software applications into one high performing help desk application. Financial reviews were conducted to insure that a strong collections process was established, expenses were monitored and controlled and cash flow was optimized. A Management and Operations manual was developed document the business model and more easily present the operations to a potential buyer.
A VSE Leadership Dashboard was developed to implement new processes to increase and stabilize sales, manage and cut costs as appropriate, and add value to the business by developing internal efficiencies in customer order, delivery and service systems. After six months, this phase of the plan was complete and the company was ready to present itself for sale. Within six months they sold the entire business to a national competitor after a successful negotiation process.